PRINCIPLES OF HYBRID: IMPACTFUL EVENTS WHEREVER YOU ARE

POSTED ON 03/08/2020

With event organisers turning to virtual and hybrid solutions due to the COVID-19 pandemic, senior project manager Tom Ring shares his thoughts on the new generation of events.

On July 17th, the UK government announced what we have all been waiting for: live performances can resume on August 1st, and conferences and business events on October 1st.  While this is great news for our industry, the threat of COVID-19 remains and events should follow our MeetSAFE guidelines to minimize risk.

With this announcement, the longing to host live events again has increased at a rapid pace. But because socially distant meeting layouts can lower the capacity of our venues by as much as 75%, we need to offer our clients solutions that enable them to connect with the same size of audience as before, but with a high volume taking part online. With a vaccine still some way off, these hybrid events could be our future for quite some time!

Hybrid events will have two audiences – one in the room, and one viewing from their home or office. I believe that we need to do everything we can to ensure that the guests taking part from home have the same experience as those in the room. At its simplest, we can stream a meeting to an online audience with little more than a camera and an internet connection. However, engagement is key for an online audience, especially with the distractions around the home or in the office.

When planning for a hybrid conference, there is a wide range of tools that we can use to bring together delegates in the room and online. Live-polling, Q&A sessions and even chat functions can ensure that everyone attending feels engaged and inspired. If speakers aren’t able to travel to present at your event, we can pre-record their sessions or even stream them into the room and onto the remote platform live.

Using Chime Live, the delegates who are attending the event in-person can interact with the conference using their own devices to answer polls, ask questions, check the agenda for the event or find out more information about individual speakers. The remote delegates are able to have the exact same experience, with the added functionality of a live stream of the event.

When producing a hybrid awards event for example, we can stream sponsors, presenters or even winners live from their devices into the room and onto the streaming platform. Competitions can be hosted using social media, allowing all guests to compete together whether they’re live or remote. Guests can even be brought together using live chat, so that people can interact and network as they would at a live event. Combining both audiences is key to ensure that those at home feel as much part of the event as those who are in the room.

It’s important to remember that the move to hybrid principles doesn’t always need to be viewed as a ‘problem-solver’. A hybrid event can actually increase the attendance at the event and add value – global pandemic or not. We have seen attendance numbers of virtual events outperform those of in-person events because of the convenience of attending remotely. Adding hybrid technology to an event will no doubt add some element of cost for event organisers, but this can be outweighed by reduced travel requirements and F&B spend, and can even add an extra channel of sponsorship for the remote platform.

We have an undoubtedly challenging time ahead of us, but hybrid events will enable us to support our clients to engage with large audiences both in person and online for some time to come.

About the Author

Tom started life at  Hawthorn, in 2008 as a lighting technician, and now heads up our flagship venue, Evolution London. Throughout his 12 years at Hawthorn he has project managed festivals, awards shows, conferences, weddings, product launches and exhibitions.

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